A woman whose Facebook friend stole her personal identification number (PIN) to redeem a $100 Tim Card in the Tim Horton’s Roll Up the Rim contest says the chain has agreed to honour her prize.
Margaret Coward of Conception Bay South, Newfoundland says she didn’t know the Roll-Up-the-Rim gift card award could be claimed online.
She also can’t believe one of her 900 Facebook friends would do that to her.
When she tried to register her win online about half hour after posting to Facebook, the prize was already gone.
Coward said she wants to tell her story to warn anyone else who wins a prize what could happen if they are not careful.
“It’s not about getting the $100 card,” Coward said.
“If I had known this, I would not have posted it.
“They went online and entered in my PIN code and attached it to their email and claimed my $100 Tim card. Needless to say I was upset. I feel stupid for posting the pic. However, I didn’t know, along with alot of my other friends, that you can redeem online. I want others to be made aware of the rules.”
Tim Hortons spokeswoman Hailey DeDominicis said in an email response the restaurant chain introduced the PIN code feature to allow winners the chance to collect their $100 Tim Card prize online, as an alternative to mailing in the winning tab.
“As these are unique PIN codes, we do not encourage our guests to post images of their tabs on social media until they have redeemed their prize,” DeDominicis said.